Community Association Manager

Associa•Charleston, SC
•Onsite

About The Position

Associa Carolinas is hiring a Community Association Manager to oversee a dedicated portfolio of up to 10 communities in the Tri-county area, including developing communities, single-family HOAs, and townhomes. The role manages day-to-day administrative, financial, budgeting, code and compliance, maintenance, and capital-project operations. The manager collaborates with homeowners, Board of Directors members, committee members, vendors, contractors, internal departments, and onsite staff. The position is located in Charleston, South Carolina.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license.
  • At least 2 years of experience in community association, residential management, property management, or leasing is encouraged; applicants with this experience are encouraged to apply.
  • Professional written and spoken communication skills.
  • Knowledge of conflict resolution techniques.
  • Customer-service minded, team oriented, and proactive communication style.
  • Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
  • Organized with attention to detail; takes ownership and initiative; self-directed; and has strong follow-up skills.

Responsibilities

  • Research and respond to inquiries by phone, email, and in person.
  • Conduct community walkthroughs and site inspections.
  • Meet and greet homeowners, visitors, contractors, and vendors.
  • Source maintenance vendors, negotiate vendor contracts, and schedule and coordinate vendors onsite.
  • Update homeowners about community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
  • Review financials and create and manage budgets.
  • Schedule and facilitate monthly, quarterly, and yearly board meetings.
  • Coordinate architectural review requests.
  • Complete other projects as assigned.
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