Community Association Manager

Associa•Rohnert Park, CA

14d

About The Position

Associa is seeking a Community Association Manager (CAM) to work closely with clients and vendors and partner with other Associa departments. The role requires strong customer service skills and the ability to manage multiple projects. The position is full-time, located at 6600 Hunter Drive, Rohnert Park, California, and offers compensation of $80,000 to $90,000 depending on experience, plus a $1,000 sign-on bonus. The CAM serves as or oversees the primary liaison with Association Boards of Directors and homeowners. The role includes traveling to client associations for board meetings, inspections, walk-throughs, and community events as needed under management agreements; preparing and arranging the mailing of annual disclosure packages, meeting notifications, and financial statement packages within applicable deadlines; reviewing monthly financial reports and submitting management summaries to association boards; and providing or overseeing recommendations on major capital expenditures to maintain communities’ appearance and operation.

Requirements

Experience in community management, customer service, hospitality, or another related industry.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Proficiency in business correspondence, including grammar, structure, punctuation, and spelling.
Proficiency in customer service and conflict resolution.
Ability to work effectively with others in person and in a group setting.
Ability to prioritize, manage time, and meet deadlines.

Responsibilities

Act as or oversee the primary liaison with Association Boards of Directors and homeowners as needed.
Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and in accordance with management agreements.
Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, and arrange bulk mailing within deadlines set by state statute or governing documents.
Review monthly financial reports and ensure a management summary is submitted to the Association Board of Directors.
Provide or oversee recommendations to Association Boards of Directors and committees regarding major capital expenditures needed to maintain the community’s appearance and operation.
Perform other duties as assigned.