Community Association Manager

Associa•San Francisco, CA

10d•$80,000 - $85,000

About The Position

Associa is seeking a Community Association Manager (CAM) to work closely with clients and vendors and partner with other Associa departments. The role requires strong customer service skills and the ability to manage multiple projects. The CAM acts as or oversees the primary liaison with association boards of directors and homeowners, travels to client associations for meetings and community activities, and supports association communications, financial reporting, and recommendations concerning major capital expenditures. The position is full-time and located at 2001 Union Street, #106, San Francisco, CA 94123. Compensation is $80,000–$85,000, depending on experience.

Requirements

Proficiency with Microsoft Office products, including Word, Excel, and Outlook.
Knowledge of communities, property or real estate, and homeowners associations.
Knowledge of the roles of the association board and Community Association Manager, and how those roles interface with homeowner requests.
Proficiency in typical business correspondence, including grammar, structure, punctuation, and spelling.
Proficiency in conflict resolution techniques.
Professional communication skills, including phone, interpersonal, written, and verbal communication.
Professional customer service skills.
Self-motivated, proactive, detail-oriented, and a team player.
Time management and time-critical prioritization skills.
Associate degree required.
1–3 years of Community Association experience.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, and arrange bulk mailing within the time frames set by state statute or governing documents.
Review monthly financial reports and ensure the management summary is submitted to the Association Board of Directors.
Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures required to maintain the community's desired appearance and operation.
Perform other duties as assigned.