Community Asset Manager

PMP Management•Round Rock, TX

11d

About The Position

PMP Management is seeking a motivated, detail-oriented, communicative, and personable professional for a community management role in its Austin, Texas division. The role typically manages five to seven associations, with support from a dedicated Associate Manager, Customer Care Champions, and an administrative team. The position focuses on serving association clients, supporting their boards and homeowners, and overseeing association operations in accordance with management agreements and policies and procedures.

Requirements

Extraordinary customer service skills.
Proficiency in Microsoft Word, Excel, and Outlook.
Ability to quickly learn and understand company-used software programs.
Proficiency in reviewing and understanding budgets and financial statements.
Strong organizational skills.
An honest, responsible, optimistic, and enjoyable demeanor.

Nice To Haves

Four-year college degree preferred.
Two years of experience as a homeowners association portfolio or on-site manager preferred.
CMCA certification preferred.

Responsibilities

Act as or oversee the primary liaison with the Association Board of Directors and homeowners.
Oversee association operations and administration in accordance with the management agreement and the Association’s policies and procedures.
Perform administrative and management duties requested by the Board of Directors and in accordance with the management agreement.
Ensure PMP management tools are used effectively, including the maintenance calendar, action item tracker, financial summaries, and delinquency tracker.
Review monthly financial reports and financial summaries.
Provide or oversee recommendations to the Association’s Board of Directors and committees on community matters requiring attention.
Set up, attend, and facilitate Board meetings according to PMP standards.
Prepare Board packages according to PMP’s “Absolutes” and standards.
Assist the Board of Directors and Architectural Review Board with architectural reviews and routine inspections as necessary.
Coordinate or oversee inspections of building facilities and common areas, and arrange appropriate follow-up actions.
Conduct community walks and inspections as required by the management contract.
Perform other duties as assigned.