Community Administrator (Homecoming at The Preserve)
About The Position
The Community Administrator at Homecoming at The Preserve in Chino, California, works closely with the Community Director, Business Manager, Leasing Manager, and onsite staff to provide service to current and prospective residents. The role combines administrative duties, resident engagement, and leasing support to help create a positive impression of the community. Responsibilities include managing the resident services desk and office environment, administering rent collection and related notices, maintaining resident records, handling mail and deliveries, responding to resident inquiries, coordinating with maintenance and leasing staff, and assisting with tours and leasing. The position requires availability from 9:00 a.m. to 6:00 p.m., including weekends. The expected compensation is $24.50 per hour, with actual compensation based on skills, experience, location, and business needs. Lewis Group of Companies describes itself as a privately held real estate development firm with more than 70 years of experience and emphasizes honesty, long-term relationships, high-quality standards, and an inclusive workplace.
Requirements
- At least 1–2 years of administrative or customer service experience.
- Excellent communication and interpersonal skills, with a strong customer service focus.
- Strong organizational skills and attention to detail.
- Ability to handle multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Availability to work 9:00 a.m.–6:00 p.m.
- Availability to work weekends.
Nice To Haves
- Property management experience.
- Valid driver's license.
Responsibilities
- Manage the resident services desk and maintain an organized office environment.
- Administer monthly rent collection, post rent and notices, and follow up on delinquencies.
- Maintain accurate resident files and records.
- Manage incoming mail, packages, and deliveries for residents.
- Collaborate with maintenance and leasing staff to support daily operations.
- Answer phones and emails while handling resident inquiries and requests.
- Tour prospective residents and assist with leasing new apartment homes.
- Promote a proactive, customer-first environment and strengthen resident satisfaction.
- Perform other duties as assigned to support community operations.
Benefits
- Annual merit increases and annual bonus opportunities.
- $60 per month cell phone allowance.
- Clothing allowance of $650 in the first year and $450 each following year.
- Medical, dental, and vision insurance with a variety of plans.
- 401(k) plan with company match.
- Apartment rental discounts.
- Paid time off, holidays, and vacation time.
- Continued training and advancement potential within the Lewis portfolio.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
