Communications Specialist - IT

Gartner•Irving, TX
•$56,000 - $78,000•Hybrid

About The Position

The Communications Specialist supports the execution of global IT communications plans at Gartner. The role manages tactical communications and editorial calendars, creates and publishes engaging content, and helps associates access information, tools, and resources for compulsory activities, new initiatives, and ongoing work. It also manages IT communications channels and calendars, supports content reviews and search optimization, measures communications and change management outcomes, and partners with the VP of IT Communications on projects and presentations.

Requirements

  • Bachelor’s degree in a relevant field.
  • At least 1 year of experience in an internal communications function.
  • Ability to function as an individual contributor.
  • Self-starter.
  • Strong written, verbal, and interpersonal communication skills.
  • Self-motivation to continuously improve.
  • Exceptional collaboration skills.

Nice To Haves

  • Experience in an internal communications function at a large corporation.

Responsibilities

  • Support the execution of global IT communications plans.
  • Help manage a tactical editorial calendar incorporating annual compulsory activities, new initiatives, and ongoing activities.
  • Prioritize and simplify content so the right information reaches the right people at the right time.
  • Ensure associates can easily access critical tools and resources for compulsory activities.
  • Communicate new initiatives that affect business functionality and provide clear, concise information about ongoing activities.
  • Develop compelling content focused on associate engagement.
  • Manage the IT Communications mailbox and identify the appropriate person to respond to associate comments on the intranet.
  • Own routine tactical communications, such as monthly mobile updates.
  • Own the IT-to-IT Event calendar and monthly IT newsletter.
  • Manage content reviews where applicable.
  • Regularly publish articles, recordings, polls, and other content on the dedicated IT intranet page.
  • Manage and own a calendar for an All IT Teams Channel.
  • Manage IT content to support good search optimization.
  • Gather monthly metrics to measure the success of IT communications and change management initiatives.
  • Partner with the VP of IT Communications on specific projects and presentations.
  • Document best practices to improve efficiency and encourage scalability.

Benefits

  • World-class benefits
  • Highly competitive compensation
  • Annual bonus plan based on company and individual performance or a role-based, uncapped sales incentive plan, as applicable
  • Generous paid time off
  • 401(k) match up to $7,200 per year
  • Opportunity to purchase company stock at a discount
  • Market-leading benefit programs
  • Hybrid work environment with flexibility to work virtually when productive
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