Communications Specialist - IT
Gartner•Irving, TX
•Hybrid
About The Position
The Communications Specialist supports execution of global IT communications plans at Gartner. The role manages tactical communications and editorial calendars, develops engaging content, oversees IT communication channels and resources, and measures the effectiveness of communications and change management initiatives. The position also partners with the VP of IT Communications on projects and presentations and documents best practices to improve efficiency and scalability.
Requirements
- Bachelor’s degree in a relevant field.
- At least 1 year of experience in an internal communications function; preferably in a large corporation.
- Ability to function as an individual contributor.
- Self-starter.
- Strong written, verbal, and interpersonal communication skills.
- Self-motivation to continuously improve.
- Exceptional collaboration skills.
Responsibilities
- Support execution of global IT communications plans.
- Manage a tactical editorial calendar that incorporates annual compulsory activities, new initiatives, and ongoing activities, ensuring content is prioritized and accessible to the right audiences at the right time.
- Help ensure associates can easily access critical tools and resources needed to complete compulsory activities.
- Communicate new initiatives that affect business functionality and make information about ongoing activities clear and readily available.
- Develop compelling content focused on associate engagement.
- Manage the IT Communications mailbox, provide customer service, and identify the appropriate person to respond to associate comments on the intranet.
- Own routine tactical communications, such as monthly mobile updates.
- Own the IT-to-IT Event calendar and monthly IT newsletter.
- Manage content reviews where applicable.
- Regularly publish articles, recordings, polls, and other content on the dedicated IT intranet page.
- Manage and own a calendar for an All IT Teams Channel.
- Manage IT content to support effective search optimization.
- Gather monthly metrics to measure the success of IT communications and change management initiatives.
- Partner with the VP of IT Communications on specific projects and presentations.
- Document best practices to improve efficiency and encourage scalability.
Benefits
- Generous paid time off.
- 401(k) match up to $7,200 per year.
- Opportunity to purchase company stock at a discount.
- World-class benefits and highly competitive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
