About The Position

Primarily responsible for operating the hospital switchboard, including answering internal and external calls and routing them as needed or requested. The role contacts physicians and hospital personnel, monitors hospital alarms, follows documented procedures to notify appropriate staff, and records actions taken. It also handles notifications during emergencies such as weather alerts. Effective communication is needed to excel in this position. The schedule is on-call and work is performed on an as-needed basis.

Requirements

  • Effective communication skills.

Responsibilities

  • Operate the hospital switchboard.
  • Answer and route internal and external calls as needed or requested.
  • Contact physicians and hospital personnel.
  • Monitor hospital alarms and follow documented procedures to notify appropriate staff.
  • Document actions taken in response to alarms.
  • Provide notifications during emergency situations, including weather alerts.
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