Communications Specialist - Evergreen

PHI Health • Phoenix, AZ

25d

About The Position

Please Note: This is an Evergreen Job Posting This position is part of an ongoing recruitment effort to build a pipeline of qualified candidates for future vacancies. While we may not have an immediate opening at this time, we encourage interested applicants to apply. By submitting your application, you will be considered for upcoming opportunities as they become available. Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe. As a Communications Specialist, you'll collaborate with some of the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way. Who We Are: PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.

Requirements

• High School Diploma or equivalent
• Possess intermediate knowledge and proficiency with computer operating systems.
• Ability to type at least 25 words a minute.
• Excellent Customer Service skills.
• Ability to handle stressful situation involving multiple simultaneous critical events in an organized and professional manner is a must.
• Must be able to pass pre-placement drug screening and background screen

Nice To Haves

• Prior fire, police, or EMS dispatch and medical terminology background preferred
• EMT License preferred

Responsibilities

• Receive, coordinate, and relay requests for air medical transport.
• Responsible for quality and accurate documentation of all Communications Center activities.
• Flight follow aircraft (computer aided and/or manual sectional charts) on missions and initiates emergency action plans in case of incident/accident.
• Maintains positive relationships with customers and other air medical transport providers.
• Calculates and provides price quotes for non-emergent air medical transports.
• Coordinates all aspects of patient transports, nationally and internationally.
• Effectively manages the transfer center to ensure that patient transfers are facilitated within a timely manner.
• Other duties that may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED