Communications Specialist

Tri-County Electric CooperativeAzle, TX
Onsite

About The Position

The Communications Specialist is the Cooperative's principal writer and production manager for member-facing communications. This position writes, edits, and publishes content across the website, member email, social media, and the member newsletter; assists with timely delivery of outage, vegetation, and service notifications; coordinates outside vendors for all graphic, print, and signage production. The position administers the Communications Request process, partnering with departments across the Cooperative so communication needs are fulfilled accurately and on schedule. Strong writing and disciplined project management are the core of this role.

Requirements

  • Minimum of three years of professional writing and communications experience required.
  • Website and content management system experience required.
  • Experience coordinating outside vendors for print and graphic production required.
  • Proficiency with Microsoft Office, Teams, SharePoint, Salesforce, Canva, and digital communication platforms required.

Nice To Haves

  • Bachelor's degree in Communications, Journalism, Public Relations, Marketing, English, or a related field preferred.
  • Experience writing and editing for a cooperative, utility, nonprofit, or similar organization preferred.
  • Experience with email marketing systems, app messaging tools, and website analytics preferred.

Responsibilities

  • Write, edit, proofread, and publish member communications, news stories, website content, promotional materials, and notices.
  • Produce the monthly member newsletter, Current Conversations, from draft through distribution.
  • Assist with semi-annual reports, Annual Meeting communications, and other Cooperative publications.
  • Create and distribute planned outage and vegetation notices, outage and emergency updates, bill messages, SmartHub notifications including iVue patch shutdowns and weather alerts, email campaigns, and app notifications.
  • Coordinate communication updates during outages, emergencies, and service interruptions.
  • Maintain and update website content, news articles, alerts, forms, and other digital communication resources to ensure information remains current and accurate.
  • Develop, schedule, and publish social media content while maintaining a content calendar that supports communication priorities and organizational initiatives.
  • Coordinate outside vendors for graphic design, printing, and signage production, managing specifications, proofs, timelines, quality, and budgets from project initiation through completion.
  • Administer the Communications Request process by receiving, prioritizing, tracking, and communicating the status of communication requests while managing project timelines and stakeholder expectations.
  • Partner with departments across the Cooperative to gather, verify, and communicate information that supports organizational goals, member engagement, community outreach, and Cooperative initiatives.
  • Performs other duties as assigned.
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