Communications Operator

Memorial Hospital - Chattanooga • Chattanooga, TN

2d • $16 - $22

About The Position

The Communications Operator serves as an essential voice for the health system, providing clear and consistent communication and helping ensure timely information is shared. The role involves answering questions about health system programs, procedures, and services; handling after-hours and lunchtime calls for more than 100 physician offices; taking messages for offices, the hospital, and physical therapists; and routing calls according to urgency. Operators must be able to talk, listen, and enter information simultaneously. The department operates 24/7, and operators work shifts as needed, including weekends, second and third shifts, and holidays.

Requirements

• High school graduate in General Studies, required upon hire.
• Outstanding communication skills and ability to work as a team player.
• Familiarity with health system programs, procedures, and services.
• Computer skills and basic medical knowledge.
• Ability to multitask by talking, listening, and entering information at the same time.
• Availability to work shifts as needed, including weekends, second and third shifts, and holidays.

Responsibilities

• Answer questions about health system programs, procedures, and services.
• Answer phones after hours and during lunchtime for more than 100 physician offices.
• Take messages for physician offices, the hospital, and physical therapists.
• Route calls appropriately according to their urgency.
• Talk, listen, and enter information simultaneously while multitasking.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED