Emergency Communications Officer (911 Dispatcher)
About The Position
West Chester Township Emergency Communications Department is accepting applications for a Communications Officer (Dispatcher). The position processes emergency and non-emergency calls for service and dispatches Police, Fire, and EMS using computer-aided dispatch technology. The role requires clear verbal and written communication to provide information and assistance to coworkers and the public. It is a stressful, demanding, fast-paced job involving life-and-death situations, and requires working rotating shifts, nights, holidays, and weekends. The pay rate is $28.20 per hour; experience may be considered when determining the rate. The selection process includes pre-interview testing, a panel interview, a polygraph, a background check, and a drug screen. Complete applications will be emailed an online assessment on 11/19/2026. Applicants who complete and pass the assessment may be considered for an interview.
Requirements
- High school diploma or equivalent.
- Ability to communicate well verbally and in writing.
- Ability to work rotating shifts, nights, holidays, and weekends.
Nice To Haves
- Communications or 911 dispatch experience.
Responsibilities
- Process emergency and non-emergency calls for service.
- Dispatch Police, Fire, and EMS using computer-aided dispatch technology.
- Communicate information and provide assistance to coworkers and the public.
Benefits
- 11 paid holidays.
- Paid leave, including vacation, personal, and sick leave.
- Comprehensive health, dental, and vision benefits.
- Employer-paid life insurance.
- Employee assistance program.
- Participation in the Ohio Public Employees Retirement System.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
