Communications Multimedia Coordinator
About The Position
WeGo Public Transit seeks a Creative Specialist to join its Communications team and help grow public transit ridership across Middle Tennessee. The position designs and lays out internal and external materials, including promotional campaigns and public information pieces, for print and digital channels. The Creative Specialist creates visual assets that balance strong design with clear, accessible information while keeping the rider’s experience in mind. The role calls for graphic design experience, a keen eye for composition, and the ability to translate complex information into engaging content for varied audiences across print, social media, and the web. The position also requires emotional intelligence and a proactive approach to communication and brand management. The role works with Communications, Marketing, Customer Care, and Operations teams; supports WeGo’s brand; and manages creative projects and content across internal and public-facing channels. Duties and responsibilities may change, and other duties may be assigned. Reasonable accommodation is available to qualified individuals with disabilities.
Requirements
- At least three years of professional layout or design experience.
- Bachelor’s degree in graphic design, visual arts, or a related field, or an equivalent combination of education.
- Strong graphic design skills and knowledge of current design trends.
- Advanced knowledge of Adobe Creative Suite, including InDesign, Illustrator, and Photoshop.
- Familiarity with content management systems (CMS).
- Strong written, verbal, and interpersonal communication skills.
- Ability to meet tight deadlines, balance multiple projects, and manage time effectively.
- Ability to understand and carry out detailed written or verbal instructions.
- Ability to maintain confidentiality.
- Valid driver’s license.
- Problem-solving ability.
- Ability to collaborate with team members across the organization and work autonomously in managing daily workload.
- Good customer service skills.
- Ability to schedule work and work overtime as needed.
- Ability to respond to emergency situations.
- Ability to maintain effective working relationships with all levels of employees.
- Strong team-player skills.
Nice To Haves
- Website management and coding skills, including HTML.
Responsibilities
- Design and lay out brochures, flyers, newsletters, signs, advertisements, and other print and electronic materials, keeping informational and promotional assets up to date.
- Work alongside Communications, Marketing, Customer Care, and Operations teams to translate service initiatives into informative and compelling visuals.
- Produce graphics and manage content on internal communication platforms, including SharePoint and the internal newsletter.
- Assist with overseeing the creative direction of the WeGo brand and upholding brand standards.
- Design graphics and assist with updating and ongoing management of the WeGo Public Transit website, including layout and coding.
- Support Marketing by creating graphics for social media posts across multiple platforms.
- Manage projects from concept to completion.
- Obtain estimates from printers and other specialty advertising vendors.
- Complete internal paperwork for purchase orders, invoice processing, and related requests.
- Create and update presentations.
- Assist with asset management, including maintaining an inventory of printed materials.
- Assist with distribution of signage and marketing materials.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
