Communications Coordinator

Junior Achievement•Tampa, FL

8d•$23 - $27

About The Position

The Communications Coordinator develops and executes an integrated email marketing and communications strategy to increase Junior Achievement of Tampa Bay’s visibility, support programmatic and fundraising goals, and strengthen stakeholder engagement. The role manages email campaigns for the organization’s programs and audiences, creates supporting content that advances its mission, and collaborates with teams to share stories from students, educators, partners, and volunteers. The Coordinator also keeps staff informed and aligned by managing an internal newsletter and communication channels. The position supports communications across JA Tampa Bay’s thirteen-county region and its programs, including Muma BizTown, JA Finance Park, and 3DE, while maintaining a consistent organizational voice and brand.

Requirements

Bachelor’s degree in Marketing, Communications, or a relevant field.
At least 1 year of experience in marketing, communications, or public relations.
Hands-on experience managing email campaigns and lists in Constant Contact or a comparable platform.
Proficiency in email marketing, including list management, automation, and analytics.
Demonstrated success developing integrated campaigns and branded materials.
Strong writing and editing skills across formats, including internal communications.
Systems-minded approach, including comfort documenting processes, organizing data, and improving workflows and tools.
Strong collaboration, organization, project management, and interpersonal skills.
Proficiency with Microsoft 365 Suite, Canva, and an email marketing platform.

Nice To Haves

Nonprofit or mission-driven sector experience is strongly preferred.
Constant Contact and AI platforms such as Claude or CoPilot are strongly preferred.
Adobe Suite experience, including Photoshop, Illustrator, and Acrobat, is preferred.
Experience with automations and app connections, such as linking OneDrive, SharePoint, and Microsoft Dynamics 365 (D365), is preferred.

Responsibilities

Build and maintain an annual email calendar aligned with fundraising activities, program seasons, and major events.
Manage audience lists for donors, volunteers, educators, school and district leaders, and prospects, organized by area and program.
Manage email communications across the thirteen-county region and JA programs, adapting local content while maintaining a consistent JA voice.
Build welcome, donor stewardship, volunteer recruitment, and program promotion sequences in Constant Contact.
Write subject lines, preview text, and campaign copy, and design on-brand responsive email templates.
Run A/B tests on subject lines, content, calls to action, and send times.
Maintain clean email lists, honor unsubscribes, and comply with CAN-SPAM and other email requirements.
Track email performance, including open rates, click-through rates, conversions, and list growth; provide monthly reports and recommendations.
Plan, write, design, and distribute a regular internal staff newsletter with organizational wins, program updates, deadlines, and mission stories.
Define which channels carry different messages, including email, newsletters, Microsoft 365 tools, and meetings.
Coordinate internal and email editorial calendars with campaigns and events.
Gather staff feedback and track readership to improve the usefulness and concision of internal communications.
Maintain brand consistency across emails and other communications.
Monitor email and internal communications analytics and use them to inform improvements.
Collaborate with Development, Education, and Operations teams on communications needs and campaigns.
Source and produce mission stories featuring students, educators, donors, and volunteers.
Provide communications support for leadership initiatives, major events, and key partnerships.