Communications Coordinator (EVENING SHIFT)

Masonicare Corp • Wallingford, CT

4d • $18 - $24 • Onsite

About The Position

The Communications Coordinator operates a multiple-call telephone switchboard console and routes calls to the appropriate person or location. The role greets visitors and ensures they are escorted to the proper office. It also supports communications and security operations, including monitoring alarms and video surveillance and dispatching security personnel as needed.

Requirements

• High school diploma or GED.
• 1–2 years of experience with telephone communications or a PBX switchboard.
• Ability to communicate effectively; excellent oral communication and interpersonal skills.
• Ability to handle emergency situations, multiple demands, and multiple interruptions.
• Must be able to speak, read, and write English.

Responsibilities

• Greet and direct visitors and applicants; issue and collect identification passes and badges for vendors and students.
• Route incoming calls and operate public address, autocall, and other communication systems to contact employees by telephone.
• Dispatch security personnel to investigate alarms and provide a communication link between radio-equipped security personnel in the field and outside authorities or key personnel during emergencies.
• Monitor alarm centers and respond to alarm conditions according to policy; dispatch security personnel as required.
• Issue keys for locations and hospital vehicles, maintain the key log, and follow established procedures.
• Communicate effectively and tactfully with residents and patients, recognizing their age, needs, abilities, and physical condition.
• Attend meetings as required and participate in mandatory in-service programs.
• Monitor the video surveillance system.
• Perform other duties as required.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED