Communications Applications Analyst

MIT • Cambridge, MA

4d • Hybrid

About The Position

This position provides systems support and technical guidance to the Communications + Special Projects team within MIT Admissions and Student Financial Services. The role reports to the Director of Communications and Special Projects and collaborates closely with the Admissions Operations team to support digital and print campaigns through various business processes in Technolutions Slate. The analyst will also provide backup support for Slate’s outbound email system, process and clean data for campaigns, act as an internal technical consultant by optimizing system configurations, writing scripts, and editing website code. Additionally, the role involves evaluating technical components of new systems, advising the Director on external agency projects, and liaising with student computing groups. A key aspect of the role is translating effectively between communications, operational, and technical needs, working closely with the Associate Director of Communications and the Associate Director of Admissions Operations.

Requirements

• Bachelor's degree in a related field.
• Experience in at least one modern software development language or framework, with the ability to learn and deploy others.
• Demonstrated ability to learn and master the foundations of Technolutions Slate.
• Ability to work independently within established parameters for sustained periods, particularly during admissions reading season.
• Meticulous attention to detail and ability to proactively identify and correct errors and unexpected behavior in complex systems.
• Strong interpersonal and project management skills, including the ability to coordinate and translate effectively between the Operations and Communications teams.

Nice To Haves

• Disciplinary training, continuing education or professional certification, and/or a project portfolio(s) in a technical field.
• Familiarity with configuring and querying Technolutons Slate.

Responsibilities

• Provide systems support and technical guidance to the Communications + Special Projects team.
• Support the execution of digital and print campaigns through various business processes in Technolutions Slate.
• Provide backup support on Deliver, Slate’s outbound email system.
• Process and clean data used for digital and print campaigns.
• Serve as an internal technical consultant, optimizing system configurations, writing scripts to streamline work, and editing code on websites and other platforms.
• Assist in evaluating the technical components of new systems and provide advice to the Director on projects implemented by external agencies.
• Liaise with student computing groups on discrete projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level