Communications and Program Officer (Term)

University of Toronto•Toronto, ON

1d•Onsite

About The Position

The Faculty of Arts & Science is seeking a Communications and Program Officer (Term) for the Centre for Diaspora and Transnational Studies. This role will provide communications and outreach support to promote the Centre and its students. The position will also offer administrative and program support, responding to student and front-line inquiries. The Centre for Diaspora and Transnational Studies is an incubator for transnational and diasporic research across the humanities and social sciences, serving as a connective tissue between departments and schools while supporting original research and engaged teaching.

Requirements

Bachelor’s degree in communication or marketing, or an acceptable equivalent combination of education and experience.
Minimum four years relevant experience in preparing communication content and promotional materials, maintaining communication channels and organizing events, preferably in a academic environment
Experience with writing and editing content, designing layout and format for print and electronic media
Experience providing front-line administrative support; responding to and redirecting enquiries
Experience with design and production of newsletters, promotional materials, and website content and maintenance
Experience with administering social media platforms and writing for a web audience
Demonstrated experience in coordinating events
Experience with providing detailed explanations on programs of study and other related information
Experience working with databases, updating records, and providing reports
Excellent oral and written communication skills
Excellent organization and time management skills with a demonstrated ability to effectively set priorities, meet multiple deadlines, coordinate administrative activies
Demonstrative initiative, ability to work proactively and resolve issues as they arise
Excellent interpersonal skills and ability to contribute as a team player
Advanced skills in Microsoft office including Excel, Word, PowerPoint, and email applications; HTML skills and/or other web editing tools for updating websites
Experience working in the ROSI system or other related student databases
Advanced skills using social medial tools
Proficiency with using design software (e.g. InDesign, Dreamweaver, WordPress, Photoshop and Publisher)

Nice To Haves

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Responsibilities

Producing and coordinating promotional and outreach materials
Advising on communication strategies to support goals and priorities
Advising on social media trends and platforms to enhance digital communication strategies, and disseminating information via social media
Writing and editing digital communications, such as content for brochures, newsletters and websites
Determining logistical details and activities for events and/or programming
Maintaining course information on student information systems; creating and updating student records
Acting as the first point of contact in the reception area; responding to general enquiries, and providing detailed information to students on program and/or course requirements
Checking that room/reception set-up meets approved specifications; making updates and improvements as needed