Communications Officer (TERM)

University of Toronto • Toronto, ON

3d • Onsite

About The Position

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. The Department of English is committed to the symbiotic relationship of teaching, research and the larger concerns of society. Dedicated members of the department contribute to the teaching of interdisciplinary programs at both the undergraduate level and the graduate level, as well as bringing their interdisciplinary interests to their English courses. Our mission is to foster a deeper understanding and appreciation of the rich history and geographical diversity of the literary tradition in English, a fascinating conversation spanning over a thousand years and connecting nations and peoples all across the globe.

Reporting to the Department Manager and under the general direction of the Department Chair, the Communications Officer is responsible for the design, development and dissemination of the Department’s communications and marketing materials. Responsibilities include writing, editing, and producing materials that are designed to inform of the activities and achievements of the Department and support the realization of the Department’s goals.
The position ensures communications are consistent and effective, advising on key messages that align with the Department’s priorities, and the University’s and Faculty’s strategic goals and messaging. The position utilizes digital media channels to develop and enhance the profile of the Department and uses metrics and other forms of evaluation to enhance and improve the efficacy and impact of the stories we tell.
The position supports internal Department communications activities, and supports internal Department communications platforms for online collaboration and information dissemination. In addition, the position assists with data gathering activities to address various Departmental needs.
The position supports Departmental events and outreach activities, both online and in-person, in terms of planning, execution, promotion and connecting with relevant University resources, including to support alumni and donor relations. The position also builds and maintains relationships within the Faculty and broader University communications network, and with current students, faculty, alumni and donors. In addition, this position will work closely with the administrative staff team to provide support for regular operational activity. This is a term opportunity until January 2028.

Requirements

• Bachelor's Degree, preferably in English, Communications, Marketing, Journalism, Digital Media or a related field, or acceptable equivalent combination of education and experience.
• Minimum four (4) years of related experience working in communications, media, or public or alumni relations, preferably in a post-secondary environment.
• Demonstrated experience developing and implementing communications strategies and plans.
• Experience managing, creating and editing content (brochures, newsletters, websites, intranets and/or handbooks).
• Experience working with social media platforms.
• Experience coordinating logistical details and activities for events and/or programming.
• Proficiency with Microsoft Office Suite Applications (Word, Excel, PowerPoint), web content management software, and design software including Adobe Creative Suite, Canva or similar tools.
• Excellent attention to detail and strong copyediting and proofreading skills.
• Demonstrated strong communication and interpersonal skills with an ability to foster and maintain effective relationships with all levels of faculty, staff, and senior administration.
• Strong understanding of the needs and sensitivities of different audiences and adapting appropriate writing style and content.
• Demonstrated ability to maintain a broad perspective.

Nice To Haves

• Articulate
• Meticulous
• Organized
• Resourceful
• Tactful
• Team player

Responsibilities

• Implementing digital communication plans across a broad range of marketing/communication channels
• Advising on best practices and strategies to maximize digital communication initiatives
• Researching and recommending story ideas that advance priorities and initiatives
• Determining logistical details and activities for events and/or programming
• Liaising with internal and external service providers
• Writing and editing copy and content to advance communications objectives
• Creating and maintaining presence on social media platforms
• Overseeing and implementing website enhancement activities to support project/program goals and objectives
• Fostering positive relationships with alumni

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level