Communication Associate

Platinum Coastal Group • New Orleans, LA

13h • Onsite

About The Position

This entry-level, on-site hospitality role focuses on memorable, high-touch guest interactions across hotels, resorts, attractions, venues, or entertainment properties. The role involves regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers. It is not remote. A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.

Requirements

• Personable and dependable.
• Composed in busy environments.
• Comfortable starting conversations.
• Attentive to details.
• Motivated to create a positive guest experience.

Nice To Haves

• Prior hospitality experience can be helpful.

Responsibilities

• Create warm, personalized face-to-face guest interactions.
• Answer questions and help guests navigate the experience.
• Recognize service opportunities and assist with issue resolution.
• Gather feedback and communicate recurring needs to the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed