Commissions Specialist

Transamerica•Philadelphia, PA

4d•$18 - $21•Hybrid

About The Position

The Commissions Specialist researches, reconciles, and processes high-volume, high-dollar agent commission payments for Transamerica Financial Advisors and/or World Financial Group, and answers commission-related questions from agents and providers. The role supports semi-weekly commission cycles for providers in the United States, including Puerto Rico, and Canada. It processes commission information, verifies funding, resolves payment and balancing issues, and helps ensure accurate and timely payments and statements in accordance with regulatory and audit requirements. The position follows administrative controls for segregation of duties and communicates with third-party providers about compensation issues across a variety of products. The role is based in a hybrid office environment, with three days in the office in Cedar Rapids, Philadelphia, or Denver. The stated pay range is $18.00–$21.00 per hour. The position is typically eligible for an annual bonus of 6%, at the company's discretion.

Requirements

Bachelor's degree in accounting or a business field, or equivalent experience.
Strong math aptitude.
Research skills and attention to detail.
Good written and oral communication skills.
Proficiency using Microsoft Excel.

Nice To Haves

Experience in the financial services industry.
SQL knowledge.

Responsibilities

Support semi-weekly commission cycles for multiple providers in the United States, including Puerto Rico, and Canada.
Enter commission activities into commission systems for non-platinum providers.
Ensure payment and statement processing is accurate and timely to help prevent non-compliance with regulatory authorities and auditors.
Verify receipt of deposits and funding and reconcile them against compensation data.
Resolve pending, on-hold, and chargeback items.
Respond to routine agent inquiries and escalate issues to higher-level staff as needed.
Follow administrative procedures to ensure segregation of duties in compliance with SOX.
Communicate with third-party providers about compensation issues across a variety of products.
Run basic queries using SQL and other systems.
Research commission and balancing issues and escalate them to higher-level staff for resolution as needed.

Benefits

Competitive pay.
Annual bonus for eligible employees.
Pension plan.
401(k) match.
Employee stock purchase plan.
Tuition reimbursement.
Disability insurance.
Medical insurance.
Dental insurance.
Vision insurance.
Employee discounts.
Career training and development opportunities.
Paid time off starting at 160 hours annually for employees in their first year of service.
Ten paid holidays per year, typically mirroring New York Stock Exchange holidays.
Company wellness program with wellness coaching and reward dollars.
Paid parental leave for eligible employees with at least one year of service.
Adoption assistance.
Employee assistance program.
Back-up care program.
Paid time off for volunteer hours.
Employee matching gifts program.
Employee resource groups.
Inclusion and diversity programs.
Employee recognition program.
Referral bonus programs.