Commissions Specialist

Transamerica•Philadelphia, PA

2d•Hybrid

About The Position

The Commissions Specialist researches, reconciles, and processes high-volume, high-dollar agent commission payments for Transamerica Financial Advisors and/or World Financial Group. The role supports commission cycles for multiple providers in the U.S., including Puerto Rico, and Canada, and answers commission-related questions from agents and providers. This position is based in a hybrid office environment, with three days in the office in Cedar Rapids, Philadelphia, or Denver. The stated hourly pay range is $18.00–$21.00. The role is typically eligible for a discretionary annual bonus of 6%, based on the Company Bonus Plan and individual performance.

Requirements

Bachelor’s degree in accounting or a business field, or equivalent experience.
Strong math aptitude.
Research skills and attention to detail.
Good written and oral communication skills.
Proficiency using Microsoft Excel.

Nice To Haves

Experience in the financial services industry.
SQL knowledge.

Responsibilities

Support semi-weekly commission cycles for multiple providers in the U.S., including Puerto Rico, and Canada.
Enter key commission activities into commission systems for non-platinum providers.
Ensure payments and statements are processed accurately and on time to prevent non-compliance with regulatory authorities and auditors.
Verify receipt of deposits and funding, and reconcile them against compensation data.
Resolve pending, on-hold, and chargeback items.
Respond to routine agent inquiries and escalate issues to higher-level staff as needed.
Follow administrative procedures that ensure segregation of duties in compliance with SOX.
Communicate with third-party providers about compensation issues across a variety of products.
Run basic queries using SQL and other systems.
Research commission and balancing issues and escalate them for resolution as needed.

Benefits

Competitive pay
Annual bonus for eligible employees
Benefits package
Pension plan
401(k) match
Employee stock purchase plan
Tuition reimbursement
Disability insurance
Medical insurance
Dental insurance
Vision insurance
Employee discounts
Career training and development opportunities
Paid time off starting at 160 hours annually for employees in their first year of service
Ten paid holidays per year
Holistic wellness program, including wellness coaching and reward dollars
Paid parental leave for eligible employees
Adoption assistance
Employee assistance program
Back-up care program
Paid time off for volunteer hours
Employee matching gifts program
Employee resource groups
Inclusion and diversity programs
Employee recognition program
Referral bonus programs