Commissions Associate

Cetera • Dallas, TX

1d

About The Position

The Commissions Associate is an integral member of the Commissions team, responsible for accurately processing commission revenue and maintaining service standards across Cetera Financial Group’s broker-dealer communities. The role involves processing and reconciling commission files and statements, researching commission questions, resolving issues, and supporting clients and Sales Representatives. It also includes accounting and reconciliation work, commission data quality review, product setup, and collaboration with internal and external partners, auditors, and offshore team members.

Requirements

• High school diploma.
• 1–2 years of intermediate Microsoft Excel skills, including writing formulas, Pivot Tables, and VLOOKUP formulas, and working with large worksheets containing multiple linked worksheets.
• Attention to detail, strong organizational skills, ability to multitask, and ability to produce timely results in a fast-paced work environment.
• Ability to work well in a team environment.
• Critical-thinking skills.
• Customer service experience and sound verbal and written communication skills.
• Ability to work overtime if requested.

Nice To Haves

• Associate technical college degree in Accounting or Administration.
• At least 1 year of experience with Microsoft Access, including working with tables and joins to write queries.

Responsibilities

• Process and reconcile daily commission files and statements, applying knowledge of commissions within a self-clearing broker-dealer.
• Research commission matters and interact with sponsors and fund companies to obtain statements for timely processing.
• Seek and implement best practices and process improvements for commission processing.
• Prioritize workload and resolve outstanding commission issues in a timely manner.
• Prepare journal entries, document work papers, and reconcile balance sheet accounts.
• Understand standard contract terms and commission calculations to assist clients.
• Use Excel to research questions and analyze commission transaction data.
• Provide customer service to clients, meeting SLAs and Cetera Service Culture standards.
• Work collaboratively with the team to complete commission processing and meet service standards and SLAs.
• Communicate with fund companies and the field force, and assist Sales Representatives in resolving commission issues.
• Work on projects using analytical skills and attention to detail.
• Assist internal and external auditors.
• Perform daily quality control and review of commission data.
• Assist and train offshore team members.
• Process weekly advisor credit card payments.
• Set up mutual fund and brokerage products.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Mental health benefits
• 20+ days of paid time off
• Paid holidays
• Two paid wellness days
• 401(k) savings plan with company contribution up to 5%
• Paid parental leave
• Health Savings Account options
• Flexible Spending Account options
• Employee Assistance Program
• Identity theft protection through LifeLock
• Pet insurance
• Paid caregiver leave
• Other voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED