Commission Sales - Women's Active - Perimeter Mall

Nordstrom•Atlanta, GA

8d•Onsite

About The Position

Nordstrom is hiring a Commission Sales employee for Women's Active at Perimeter Mall. The role centers on delivering excellent customer service, building lasting customer relationships, meeting sales goals, and helping customers find apparel that suits their everyday needs and special occasions. The employee provides styling and fit guidance, develops product and fashion expertise, and recommends alterations or tailoring when appropriate. The position uses Nordstrom's 5-Point Selling Standard and customer follow-up practices to build a personal customer base and encourage customer loyalty. Employees help maintain a customer-ready department and contribute to a productive, positive team environment. Hours vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments. The posted hourly pay is $13.50. Apparel, shoes, and accessories commissions typically range from 3% to 14.5%, depending on merchandise sold. The position may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching overhead to lift items.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest style and fit feedback and styling suggestions to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and fashion trends.
Contribute to a positive team environment, communicate openly, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
Provide occasional support to other departments as needed.