Commission Sales - Women's Active - Perimeter Mall

Nordstrom•Atlanta, GA

6d•Onsite

About The Position

At Nordstrom, employees contribute to the company’s culture and reputation by providing excellent customer service, working as a team, and meeting sales goals. This professional sales role offers commission-based earning potential. In Women’s Apparel, the employee helps customers build wardrobes for everyday life and special occasions by listening to their needs, offering styling suggestions, sharing fit and fashion expertise, and recommending alterations or tailoring when helpful. The employee builds lasting customer relationships through in-store interactions, outreach, and digital tools, while using Nordstrom’s 5-Point Selling Standard and follow-up practices. The role also includes meeting personal sales goals, maintaining a customer-ready department, staying current on products and trends, and contributing to a productive team environment. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts; occasional support of other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Occasionally provide support to other departments as needed.