About The Position

This seasonal professional sales role in Nordstrom’s Home department helps customers create spaces they love through personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories. The role uses product knowledge, design awareness, and a consultative sales approach to identify solutions suited to customers’ style, needs, and lifestyle, while building lasting customer relationships and supporting customers through home-related life events. Sales employees provide exceptional service, meet personal sales goals, and contribute to a positive, productive team environment. The position requires flexibility to work varied hours based on business needs, including evenings, weekends, holidays, and peak periods. Hours vary by week, and occasional support of other departments may be required.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of meeting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident product and style recommendations that build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable to results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted resource.
  • Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Build customer relationships through follow-up, including the 2-2-2 Method, Nordy Club enrollment, and use of the Personal Book.
  • Work a flexible schedule that meets business needs, including evenings, weekends, holidays, and peak periods; occasionally support other departments.

Benefits

  • Medical, vision, and dental coverage options.
  • Retirement benefits, including 401(k).
  • Paid time away and PTO accruals.
  • Life and disability insurance options.
  • Merchandise discount.
  • Employee Assistance Program resources.
  • Holidays.
  • Position may be eligible for performance-based incentives or bonuses.
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