Seasonal Commission Sales - Home Department - Pentagon City

Nordstrom•Arlington, VA

3d•Onsite

About The Position

At Nordstrom, Commission Sales employees deliver strong customer service, work as effective teammates, and meet sales goals. In the At Home department, the employee helps customers create spaces they love by offering personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories. The role uses product knowledge, design awareness, and a consultative sales approach to recommend solutions suited to each customer's style, needs, and lifestyle, and builds lasting relationships through service and follow-up. The position involves providing Nordstrom's 5-Point Selling Standard, developing a personal customer base through in-store interactions, outreach, and digital tools, and maintaining a customer-ready department. Hours vary according to business needs and may include evenings, weekends, holidays, event shifts, peak periods, and occasional support for other departments. This is a seasonal commission sales position. The listed hourly pay is $18.65; commission and potential performance-based incentives may also apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Maintain current product knowledge and awareness of trends to serve as a trusted resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule that meets business needs, including evenings, weekends, holidays, event shifts, and peak periods; occasionally support other departments.