Seasonal Commission Sales - Designer Handbags - Valley Fair

Nordstrom•San Jose, CA

1d•Onsite

About The Position

At Nordstrom, Commission Sales employees contribute to the company’s service culture and reputation by delivering excellent customer service, supporting teammates, and meeting sales goals. This professional sales role focuses on fashion, customer relationships, and creating experiences that encourage customers to return. In the Jewelry, Handbags, Accessories & Luggage department, employees help customers find items that complement their style and meet everyday needs, using product expertise to explain features, materials, craftsmanship, and brand differences. The role requires delivering Nordstrom’s 5-Point Selling Standard, building a personal customer base through in-store interactions and outreach, and providing confident, honest style and fit advice. Employees work toward personal sales goals, maintain a customer-ready department, keep current on products and trends, and support a productive team environment. Follow-up practices include the 2-2-2 Method, Nordy Club enrollment, and use of the Personal Book to make customer outreach personal. Hours vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments. The position involves substantial movement and handling merchandise. The listed hourly pay is $20.60; commission rates for apparel, shoes, and accessories typically range from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Maintain current product and trend knowledge and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.