About The Position

This seasonal commission sales role is in Nordstrom’s Lingerie department at NorthPark Center. The salesperson delivers customer service and fashion expertise, builds customer relationships through in-store and digital interactions, and works toward personal sales goals. In the Lingerie department, the role includes helping customers with fit and styling and conducting bra fittings. Nordstrom provides training on its bra-fitting process. The position requires maintaining a customer-ready department, contributing to a productive team, and following up with customers to build lasting relationships. Hours vary by week according to business needs and may include evenings, weekends, holidays, or event shifts. Occasional flexibility to support other departments may be required. Applications are accepted on an ongoing basis.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward items; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest style and fit feedback and personalized customer experiences.
  • Conduct bra fittings by measuring customers and providing fit and style guidance; Nordstrom provides training on the process.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in the bi-annual inventory count.
  • Maintain current product and trend knowledge to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
  • Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability coverage options
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Position may be eligible for performance-based incentives or bonuses
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