Seasonal Commission Sales - Shoes - Shops at Merrick Park

Nordstrom•Coral Gables, FL

1d•Onsite

About The Position

This is a seasonal professional sales role in Nordstrom’s Shoes department at Shops at Merrick Park. The role focuses on delivering personalized customer service, sharing footwear product and fit expertise, building customer relationships, and achieving sales goals. Sales associates help customers find suitable footwear through curated selections, fit assistance, and a seamless shopping experience, supported by fit specialists and a stockroom designed for a fast-moving department. Associates follow Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They build a personal customer base through in-store interactions, outreach, and digital tools, including the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book. They also help maintain a customer-ready department and contribute to a productive, positive team environment. Hours vary by week according to business needs. The schedule may include evenings, weekends, holidays, event shifts, and occasional support for other departments. The role requires continuous movement for 6–8 hours per shift and handling merchandise, including lifting items up to 10 pounds regularly and up to 25 pounds occasionally. The stated pay range is $15.25 per hour. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs, including evenings, weekends, and peak periods.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Ability to frequently grasp, finely manipulate, push, and pull with the hands.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help keep the department productive.
Use the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book to build lasting customer relationships.
Assist customers with footwear selections, fit, buckling, and lacing.