Commission Sales - Accessories - Shops at Merrick Park

Nordstrom•Coral Gables, FL

16h

About The Position

This is a professional commission sales role in Nordstrom’s Jewelry, Handbags, Accessories & Luggage department at Shops at Merrick Park. The employee provides customer service, builds relationships, meets personal sales goals, and uses fashion and product expertise to recommend accessories suited to customers’ styles and needs. The role includes educating customers about product features, materials, craftsmanship, and brand differences, and using in-store and digital tools to build a personal customer base and encourage repeat business. Employees maintain a customer-ready department and contribute to a productive, positive team environment. Hours vary with business needs and may include evenings, weekends, holidays, events, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical requirements of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing, and pulling; handling bulky or awkward merchandise and reaching to lift items overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable to results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
Occasionally support other departments as needed.