Commission Sales - Accessories - Shops at Merrick Park

Nordstrom•Coral Gables, FL

2d•Onsite

About The Position

Nordstrom is hiring for a professional commission sales role in Accessories. The employee will provide customer service, build relationships, meet sales goals, and help customers choose jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories. They will use fashion and product knowledge to recommend items suited to customers’ style and needs, and explain product features, materials, craftsmanship, and brand differences. The role includes maintaining a customer-ready department, building a personal customer base through in-store and digital outreach, and creating a welcoming experience that encourages customer loyalty.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward items and reaching to lift items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Maintain current product and trend knowledge and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule, including evenings, weekends, holidays, events, and peak periods, and occasionally support other departments.