Seasonal Commission Sales - Shoes - Shops at Merrick Park

Nordstrom•Coral Gables, FL

About The Position

Nordstrom is hiring a seasonal commission sales employee in Shoes at Shops at Merrick Park. The role focuses on personalized customer service, fashion and footwear expertise, relationship-building, and achieving sales goals. In Shoes, the employee helps customers find suitable footwear through curated selections and fit assistance, supported by fit specialists and a stockroom designed for a fast-moving department. The employee delivers Nordstrom's 5-Point Selling Standard, builds a personal customer base through in-store interactions and digital tools, and follows up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book. The employee also maintains a customer-ready department, keeps current on products and trends, and contributes to a productive, positive team environment. Schedules vary with business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Assist customers with footwear selection and fit, including buckling and lacing.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.