Seasonal Commission Sales - Women's Apparel - The Sono Collection

Nordstrom•Norwalk, CT

1d•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee for Women's Apparel at The Sono Collection. The role focuses on delivering excellent customer service, developing customer relationships, providing fashion and fit guidance, and meeting personal sales goals. The employee helps customers build wardrobes for everyday wear and special occasions, recommends alterations when appropriate, and follows up with customers about purchases and new arrivals. The position also supports department operations by maintaining a customer-ready sales floor through stocking, re-merchandising, markdowns, merchandise recovery, and participation in bi-annual inventory. Employees are expected to stay informed about products and trends, contribute to a positive team environment, and use digital tools to build and maintain a customer base. Hours vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical demands of the role, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise, including lifting items overhead; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest style and fit feedback, styling suggestions, and recommendations for alterations or tailoring when appropriate.
Set and achieve personal sales goals and remain accountable for results.
Maintain a customer-ready department by stocking, re-merchandising, marking down prices, and recovering merchandise.
Participate in the bi-annual inventory count.
Stay current on product knowledge and fashion trends.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book.
Communicate openly, support teammates, and contribute to a positive and productive department.
Work a flexible schedule that meets business needs, including evenings, weekends, holidays, peak periods, and event shifts; occasionally support other departments.