Seasonal Commission Sales - Accessories - The Village at Corte Madera

Nordstrom•Corte Madera, CA

5d•Onsite

About The Position

This seasonal commission sales role is in Nordstrom’s Jewelry, Handbags, Accessories & Luggage department at The Village at Corte Madera. The employee helps customers find accessories that suit their style and everyday needs, using product and fashion knowledge to explain features, materials, craftsmanship, and brand differences. The role focuses on delivering attentive customer service, building lasting customer relationships, meeting personal sales goals, and contributing to a productive team and customer-ready department. Employees use Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They build a personal customer base through in-store interactions, outreach, and digital tools, including the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book. The schedule varies with business needs and may include evenings, weekends, holidays, and event shifts; occasional support for other departments may also be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Give honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule that meets business needs, including evenings, weekends, holidays, and peak periods.
Provide occasional flexibility to support other departments.