Seasonal Commission Sales - Men's Apparel - Kenwood Towne Centre

Nordstrom•Cincinnati, OH

13d

About The Position

This seasonal professional sales role in Men's Apparel at Nordstrom focuses on delivering excellent customer service, building customer relationships, and meeting sales goals. The employee helps customers create coordinated wardrobes suited to their lifestyles, careers, and special occasions, drawing on styling knowledge across sportswear, suiting, and accessories. The role offers hourly pay plus commission; apparel, shoes, and accessories commissions typically range from 3% to 14.5%.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, processing price markdowns, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on products and trends and serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help keep the department productive.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.
Build customer relationships and repeat business using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Follow up with customers 2 days, 2 weeks, and 2 months after a purchase.