Seasonal Commission Sales - Shoes - Streets at Southpoint

Nordstrom•Durham, NC

2d•Onsite

About The Position

Nordstrom is hiring a seasonal Commission Sales employee for its Shoes department at Streets at Southpoint. The role focuses on providing personalized footwear service and product expertise, helping customers find the right shoes, and building relationships that encourage repeat business. Employees are expected to deliver Nordstrom’s 5-Point Selling Standard, meet personal sales goals, and contribute to a productive, customer-ready department. The schedule varies according to business needs and may include evenings, weekends, holidays, and event shifts. The position may also require occasional flexibility to support other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of meeting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer style and fit feedback, present curated footwear selections, and assist customers with fitting, buckling, and lacing.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Set and achieve personal sales goals and stay accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Maintain current product and trend knowledge to serve as a style resource.
Communicate openly, support teammates, contribute to a positive team environment, and help keep the department productive.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods.
Occasionally provide support to other departments.