About The Position

At Nordstrom, employees contribute to the company’s service culture and reputation by delivering excellent customer service, working as a team, and meeting sales goals. This professional sales role focuses on designer handbags and accessories and offers commission-based earning potential. The role helps customers find products that suit their style and everyday needs, while providing information about product features, materials, craftsmanship, and brand differences. Employees deliver Nordstrom’s 5-Point Selling Standard, build customer relationships through in-store interactions and digital outreach, provide style and fit guidance, and work toward personal sales goals. They also keep the department customer-ready, maintain product knowledge, support coworkers, and follow up with customers to encourage ongoing business. Hours vary according to business needs, including evenings, weekends, holidays, and event shifts; occasional support for other departments may be required. The posted hourly pay range is $21.90–$21.90. Commission varies by merchandise; apparel, shoes, and accessories sales typically range from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources. Eligibility requirements may apply based on location, job level, classification, and length of employment. Physical requirements include continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, grasping, fine manipulation, pushing and pulling. The role involves handling bulky or awkward items, sometimes lifting them overhead, regularly lifting up to 10 pounds, and occasionally lifting up to 25 pounds.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift and lifting items regularly up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to build trust and customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
  • Maintain current product knowledge and awareness of trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule that may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance
  • Disability insurance
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential performance-based incentives or bonuses
  • 401(k)
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service