Seasonal & Regular Commission Sales - Shoes - Stonebriar Centre

Nordstrom•Frisco, TX

1d•Onsite

About The Position

This professional sales role in Nordstrom’s Shoes department focuses on personalized customer service, product and fit expertise, relationship-building, and achieving sales goals. Employees help customers find footwear through curated selections and fit assistance, supported by fit specialists and a stockroom designed for a fast-moving department. Commission varies with merchandise sold; apparel, shoes, and accessories commissions typically range from 3% to 14.5%. The role may be seasonal or regular, and schedules vary by week according to business needs.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Contribute to a positive team environment, communicate openly, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
Work a flexible schedule based on business needs, including evenings, weekends, peak periods, and holiday or event shifts; occasionally support other departments.
Assist customers with footwear selection and fit, including buckling and lacing.