Commission Sales - Shoes - Park Meadows

Nordstrom•Lone Tree, CO
•Onsite

About The Position

Nordstrom is hiring a commission sales employee for its Shoes department at Park Meadows. The role focuses on delivering personalized customer service, sharing footwear product and fit expertise, building customer relationships, and achieving sales goals. Employees help customers select footwear, provide fit assistance, and create a seamless shopping experience, supported by fit specialists and a stockroom designed for a fast-moving department. The position requires a flexible schedule based on business needs, including evenings, weekends, holidays, events, and peak periods; occasional support for other departments may also be required. The hourly pay range is $19.55–$19.55. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The role may also be eligible for performance-based incentives or bonuses. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources. Eligibility requirements may apply based on location, job level, classification, and length of employment.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to earn customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Use the 2-2-2 Method to follow up with customers 2 days, 2 weeks, and 2 months after a purchase; encourage Nordy Club enrollment and use Personal Book to track customers and personalize outreach.
  • Assist customers with footwear selection and fit, including buckling and lacing.
  • Work a flexible schedule to meet business needs, including evenings, weekends, holidays, events, and peak periods; occasionally support other departments.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life and disability insurance
  • Merchandise discount
  • Employee assistance program resources
  • Holidays
  • Potential performance-based incentives or bonuses
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