Commission Appeals Legal Assistant (Henrico, Multiple Positions)
About The Position
The Virginia Employment Commission (VEC) is seeking a detail-driven, highly organized Commission Appeals Legal Assistant to support the full lifecycle of unemployment insurance appeal cases. In this critical role, you will ensure appeals are processed efficiently, accurately, and in compliance with state and federal requirements. You’ll manage case intake, maintain records, support Special Examiners, prepare legal documents, produce certified transcripts, and serve as a resource for inquiries from claimants, employers, representatives, and court personnel. Your work forms part of the official administrative record for Commission decisions and circuit court appeals. If you excel in fast-paced environments, enjoy mastering complex administrative workflows, and value accuracy, confidentiality, and service, we encourage you to apply and join us in our mission of "lifting up Virginia, one unemployed worker at a time". Note: This recruitment will fill multiple positions located in our Henrico central office. Candidates invited to interview will be required to complete a skills-based assessment.
Requirements
- Ability to accurately type 70–90 words per minute and transcribe administrative hearings with a high degree of precision and consistency.
- Strong listening, documentation, and transcription abilities, including the capacity to process complex testimony and maintain accuracy under time constraints.
- Basic knowledge of general office procedures, practices, and equipment; standard English grammar and punctuation; and legal processes and terminology.
- Knowledge of legal terminology, administrative hearing procedures, confidentiality requirements, and document-handling protocols.
- Strong organizational, analytical, and time-management skills with attention to detail.
- Skill in proofreading, editing, data entry, scheduling, and using relevant systems such as VUIS, Clear2There, eFax, and bot tools.
- Ability to maintain accurate records, meet deadlines, follow established guidelines, adapt to new systems, work independently and as part of a team, and uphold confidentiality and professionalism.
- Experience working with Microsoft Office Professional and/or comparable software.
- Familiarity with electronic document management, record retention practices, and workflow tracking tools.
Nice To Haves
- Experience in unemployment insurance programs and/or appeals processes.
- Paralegal education, certification, or experience providing administrative or legal support in a fast-paced legal or hearing office environment.
- Experience accurately transcribing administrative hearings in a fast-paced environment.
Responsibilities
- Manage case intake
- Maintain records
- Support Special Examiners
- Prepare legal documents
- Produce certified transcripts
- Serve as a resource for inquiries from claimants, employers, representatives, and court personnel
Benefits
- The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation and an Unemployment Insurance (UI) fraud background check.
- Auxiliary Aids and Services are available upon request to individuals with disabilities.
- The VEC does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.
- NOTICE: VEC will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
