Commissary Lead - Orlando Station (MCO)

Brightline•Orlando, FL

6d•Onsite

About The Position

The Commissary Lead is an essential member of Brightline Operations, responsible for supporting daily food-service production and the timely preparation, stocking, and movement of service carts. The role prepares daily production sheets, matches production schedules with passenger manifests, manages perishables to support proper rotation and minimize waste, and helps ensure guests have a positive onboard experience. The position requires strong attention to detail, professionalism, sound judgment, and effective communication with guests and teammates. The role operates in a fast-paced, continuously scheduled environment. The employee may work weekends, nights, on-call shifts, and more than 40 hours per week. The position has no supervisory responsibilities, but may provide training or work direction to teammates. Duties may change as Brightline’s business evolves.

Requirements

Associate degree or three years of equivalent experience.
Working knowledge of food-service and food-production principles and practices, including HACCP principles.
Ability to work weekends and nights, potentially more than 40 hours per week, and provide on-call availability.
Ability to lift, climb, push, and bend for extended periods and safely lift objects weighing more than 30 pounds.
Ability to stand, walk, bend, lift, push heavy carts, and remain physically active for entire shifts.
Sound judgment and ability to think and act independently and find timely solutions to problems.
Clear and effective verbal communication skills for interacting with guests and teammates.
Ability to read and write in English.
Ability to use Microsoft Office applications, specifically Excel, Outlook, Word, and PowerPoint.

Nice To Haves

Ability to speak Spanish.

Responsibilities

Warmly greet guests on the platform or in the station.
Maintain a safe, sanitary work area and high hygiene standards.
Receive, document, and store deliveries, ensuring proper food handling, rotation, and labeling.
Maintain temperature logs and check that equipment is working; promptly report issues.
Receive fulfillment details from the In-Station Service Supervisor, prepare goods accurately, stock service carts, make coffee, document inventory, and push filled carts to the platform in time for trains.
Receive inbound service carts from arriving trains, check them in, document inventory, and list cart contents while emptying them.
Keep service carts operational and sanitized.
Inspect supplies, equipment, and work areas for efficient service and compliance with standards; request maintenance or repairs promptly.
Apply safe food-handling practices and clean service and work areas to meet company health and hygiene standards.
Communicate detailed information to teammates in a timely manner.
May train or provide work direction to other teammates.