Operations Team Lead - Commissary

TKC Holdings • Cranston, RI

3d • Onsite

About The Position

The Operations Team Lead supports commissary operations and services at an assigned KCN Commissary location, including pulling and delivering orders to inmates at specified correctional facilities. The role coordinates closely with district managers, helps manage scheduling and timesheets, confirms team members are present, trains new employees on facility and Keefe policies, and serves as a liaison between customers and district managers. The position is onsite and reports to the Operations Manager.

The schedule is Tuesday through Saturday: Tuesday through Friday, 12:00 p.m.–8:30 p.m.; Saturday, 7:00 a.m.–3:30 p.m. The wage rate is $22.00 per hour.

Requirements

• High school diploma or GED, one to three months of related training, or an equivalent combination of education and experience.
• At least 18 years of age.
• Valid driver's license.
• Forklift certification.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak before groups of customers or employees.
• Ability to lift up to 50 pounds.
• Familiarity with computers.
• Supervisory skills.

Responsibilities

• Assist with and manage training of new team members.
• Ensure team members check out and return knives, scan guns, and radios daily.
• Maintain working knowledge of all phases of department operations.
• Confirm orders are tendered, selected, and loaded.
• Ensure employees are assigned where needed and remain productive.
• Help maintain accurate inventories of products.
• Complete required reporting and ensure the Dashboard is checked and cleared daily.
• Recommend areas for improvement.
• Document and inform management about priority tasks and personnel problems.
• Promptly report problems, discrepancies, and issues to management with written documentation.
• Help maintain the general upkeep of work areas, equipment, and products, including keeping the workspace clean.
• Support commissary operations and services, including pulling and delivering orders to inmates at specified correctional facilities.
• Coordinate with district managers on scheduling and timesheets, confirm team member attendance, and liaise between customers and district managers.
• Perform other responsibilities as determined by business needs.

Benefits

• Medical, dental, and vision insurance.
• DailyPay access to earned wages.
• 401(k) retirement plan with company match.
• Paid time off.
• Tuition reimbursement.
• Paid training.
• Career advancement opportunities.
• Life insurance and AD&D coverage.
• Voluntary benefits including short-term disability, long-term disability, critical illness, and accident coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED