Commissary Lead - Orlando Station (MCO)

Brightline Trains•Orlando, FL

7d•Onsite

About The Position

The Commissary Lead is an essential member of Brightline’s Operations team, responsible for preparing daily production sheets, matching production schedules with passenger manifests, rotating perishable inventory, and minimizing food waste. The role supports guests’ onboard experience through accurate preparation, safe food handling, inventory documentation, and timely movement of service carts to and from trains. The position works in a fast-paced, continuously scheduled operation. It requires weekend and night availability, possible workweeks exceeding 40 hours, and on-call availability. The role has no supervisory responsibilities, but may include training or providing work direction to teammates. Travel is not required. Brightline describes the work environment as a clean, air-conditioned office space free of noise, dust, and humidity.

Requirements

Associate’s degree or three years of equivalent experience.
Working knowledge of food service and production principles and practices, including HACCP principles.
Ability to work weekends and nights, possibly more than 40 hours per week, and be available on call.
Ability to lift, climb, push, and bend for extended periods and safely lift objects weighing more than 30 pounds.
Ability to work in a fast-paced environment and under pressure.
Ability to perform repetitive work while maintaining standards and morale.
Ability to stand, walk, bend, lift, and push heavy carts and remain physically active throughout shifts.
Sound judgment and ability to think and act independently.
Clear and effective verbal communication skills for interacting with guests and teammates.
Ability to identify problems and develop timely solutions.
Ability to read and write in English.
Regular use of hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms; frequent standing, talking, and hearing.
Ability to regularly lift or move objects up to 10 pounds, frequently lift or move objects up to 50 pounds, and occasionally lift or move objects weighing more than 100 pounds. Objects weighing 70 pounds or more must be accompanied by a second individual.

Nice To Haves

Spanish-speaking ability.
Skill with Microsoft Office applications, specifically Excel, Outlook, Word, and PowerPoint.

Responsibilities

Greet guests on the platform or in the station.
Keep the work area safe and sanitary and maintain high hygiene standards.
Receive, document, and store deliveries, ensuring proper food handling, rotation, and labeling.
Maintain temperature logs, check that equipment is working, and promptly report issues.
Receive fulfillment details from the In-Station Service Supervisor; prepare goods, stock service carts, make coffee, document inventory, and move filled carts to the platform in time for the train.
Receive inbound service carts from arriving trains, check them in, document inventory, and list cart contents while emptying them.
Keep service carts in operating condition and sanitized.
Inspect supplies, equipment, and work areas for efficient service and compliance with standards; request maintenance or repairs in a timely manner.
Apply safe food handling practices and meet applicable standards.
Clean service and work areas to meet company health and hygiene standards.
Communicate with teammates to ensure timely and detailed transfer of information.
Provide training and/or work direction to other teammates as needed.