Commissary Officer

Defense Commissary Agency•Eielson AFB, AK

About The Position

Commissary Officers are responsible for managing all activities and functions of a commissary store, including departments such as grocery, meat, produce, and, where applicable, deli-bakery. They provide management support and exercise the full range of managerial and supervisory responsibilities for store employees. The role includes executing agency policies, sales, and promotional programs; coordinating with the Area/Zone Manager on local management policies and procedures; reviewing management reports and using technology to improve operational efficiency; and managing store funding and expenditures. The officer directs and adjusts the store sales plan, inventory and security programs, and initiatives for safety, customer relations, sanitation, and patron identification. They also support employee engagement, approve required personnel actions, promote Equal Employment Opportunity goals, and participate in base and community meetings to share information and promote commissary events.

Requirements

  • Must be a U.S. citizen or national.
  • Males born after December 31, 1959, must be registered with or exempt from Selective Service.
  • Must pass a suitability or fitness determination, as required.
  • Must be able to obtain and maintain security-clearance eligibility based on an appropriate background investigation.
  • Must complete a Conflict of Interest Questionnaire and Procurement Integrity Certificate, OF Form 333, 9/90.
  • Must sign a Mobility Agreement upon accepting a job offer and enroll in direct deposit.
  • Must meet one year of specialized experience equivalent to at least the GS-11 grade level; at GS-12, qualifications must be met through specialized experience rather than education.
  • Specialized experience must demonstrate knowledge of retail procurement and distribution methods; retail food merchandising and store-management principles, procedures, and techniques; and developments in commercial retail food store items, equipment, and practices.
  • Qualifying experience may include managing a commissary, supermarket, or similar retail food store; managing a retail food department; planning, standardizing, or controlling operations across a group of retail food stores; developing, interpreting, or applying retail food store policies, procedures, or operating standards; or providing technical advice on merchandising and operations involving grocery, meat, produce, supplies, and front-end operations.
  • Must meet applicable time-in-grade and time-after-competitive-appointment requirements by the announcement closing date; GS-12 applicants must have 52 weeks of federal service at or equivalent to GS-11.
  • Must complete at least 90 days of federal civilian service after selection for a non-temporary appointment through a competitive examination register or direct-hire authority, where applicable.
  • Must demonstrate the competencies of interpersonal skills, management, and experience in retail store operations.
  • May be subject to a probationary or trial period, including a one-year supervisory probationary period.
  • Must complete the required online onboarding process if selected.

Responsibilities

  • Manage all activities and functions of the commissary store and exercise managerial and supervisory responsibilities for store employees.
  • Execute agency policy, sales, and promotional programs.
  • Coordinate with the Area/Zone Manager to develop and implement local commissary management policies and procedures.
  • Analyze management reports and use technology to assess and improve operational efficiency, taking action to correct deficiencies.
  • Manage and monitor budget funding expenditures, identify efficiencies, and ensure spending complies with the store's funding program.
  • Direct, monitor, and adjust the store sales plan, product placement, product availability, and stock levels to meet sales goals and targets.
  • Establish, monitor, and adjust inventory-control and store-security programs to reduce shrinkage and waste and eliminate fraud, waste, and abuse.
  • Establish, monitor, and adjust programs for safety, customer relations, sanitation, and patron identification.
  • Foster a positive work environment and improve employee engagement.
  • Initiate, approve, and obtain required concurrences for personnel actions within the store.
  • Promote DeCA's Equal Employment Opportunity goals and objectives.
  • Participate in base and community meetings and activities to provide information and promote commissary events, store hours, and special sales.

Benefits

  • A comprehensive federal employee benefits package is available; eligibility depends on position type and other factors.
  • Permanent change-of-station (PCS) relocation is authorized, subject to applicable restrictions and tax considerations.
  • For overseas positions, employees may be eligible for foreign-area allowances such as cost-of-living allowance (COLA) and home leave.
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