Commercial Training and Development Manager
About The Position
The Commercial Training and Development Manager designs, delivers, and continuously improves scalable learning programs across HemoCue’s North American Commercial organization. The role combines strategic program development with direct facilitation and coaching to equip associates and leaders to succeed in a customer-facing environment. It is part of the HemoCue America Sales Team, reports to the National Sales Director, and is eligible for fully remote work from home. The manager develops competency-based learning for onboarding, immersion, and ongoing development, including support and facilitation for the National Sales Meeting. The role also administers local LMS content, assignments, and learning pathways in alignment with global standards and business objectives. It evaluates training effectiveness, identifies skill gaps, collaborates with stakeholders, and leads program planning and improvement. The position may involve up to 50% domestic and potential global travel. Candidates must be able to lift, move, or carry equipment up to 20 pounds and have a valid driver’s license with an acceptable Motor Vehicle Record. The annual salary range is $140,000–$170,000, with eligibility for bonus or incentive pay. Benefits for eligible employees include paid time off, medical, dental, and vision insurance, and a 401(k).
Requirements
- Bachelor’s degree in Business, Education, Organizational Development, Medical Technology, or a related field.
- At least 5 years of experience in medical sales, training and curriculum development, or learning and development in a commercial or healthcare setting.
- Demonstrated experience designing and authoring competency-based learning content using instructional design principles and integrated feedback mechanisms.
- Proven ability to manage training programs with measurable outcomes, including planning, execution, and continuous improvement.
- Proficiency in LMS administration; Seismic is preferred.
- Working knowledge of Microsoft Office Suite, Microsoft Teams, Zoom, and Salesforce.
- Ability to lift, move, or carry equipment weighing up to 20 pounds.
- Ability to travel up to 50%, including domestic and potential global travel.
- Valid driver’s license and acceptable Motor Vehicle Record (MVR).
Nice To Haves
- Master’s degree.
- Point-of-care diagnostics sales experience through direct and distribution channels, and knowledge of hospital, IDN, physician office, and alternate site markets.
- Experience conducting training needs assessments and presenting strategic learning proposals to cross-functional stakeholders.
- Ability to coach and certify associates in customer-facing training environments, including providing observation-based feedback during field visits.
Responsibilities
- Design and deliver scalable, competency-based learning programs for onboarding, immersion, and ongoing development across the commercial organization, including National Sales Meeting support and facilitation.
- Facilitate engaging, results-oriented training in virtual and in-person settings.
- Coach associates and collaborate with managers to reinforce learning.
- Serve as the local LMS Learning Lead by managing content, assignments, and learning pathways aligned with global standards and business objectives.
- Assess training effectiveness and identify skill gaps through feedback loops, needs assessments, and collaboration with internal stakeholders.
- Lead program planning and improvement by prioritizing initiatives, applying critical thinking, and promoting continuous learning and customer focus.
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Bonus/incentive pay
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What This Job Offers
Job Type
Full-time
Career Level
Manager
