Commercial Strategy Manager

Light & Wonder•Las Vegas, NV
•Onsite

About The Position

The Commercial Strategy Manager is an execution-focused role supporting the Sr. Commercial Strategy Manager in driving go-to-market strategy for Gaming Operations and Game Sales Electronic Gaming Machine (EGM) products. The role analyzes field performance data, supports product placements, and helps ensure the commercial strategy function operates efficiently. The position supports go-to-market plans for new slot products and hardware across Gaming Operations and Game Sales product lines. It conducts portfolio performance analysis, develops sales support materials, and acts as an operational link between sales, product, and fulfillment teams to support accurate order processing, timely communication, and follow-through on strategic initiatives. Success is measured by effective execution of go-to-market plans, strong product placement, optimized field performance, and increased revenue across assigned product lines. The role maintains sales support materials and order fulfillment records, supports customer satisfaction and territory growth targets, and builds cross-functional relationships while taking increasing ownership of assigned tasks. This is a full-time position based in Las Vegas, Nevada, in a standard office environment. Occasional evening and weekend hours and some travel may be required. Employees may be required to obtain gaming or other licenses, undergo background investigations or security checks, and meet applicable legal, regulatory, or contractual standards.

Requirements

  • At least 2 years of experience in the gaming industry or a related field.
  • Prior experience in data analytics, sales support, or product management.
  • Bachelor’s degree in Business, Finance, Marketing, or a related field; equivalent professional experience will be considered.
  • Proficiency in data interpretation and reporting, including translating performance datasets into clear summaries and actionable insights.
  • Working knowledge of Microsoft Office, including Excel, PowerPoint, and Word.
  • Experience with Salesforce or another CRM platform for tracking customer and sales activity.
  • Strong interpersonal and communication skills and the ability to work effectively across teams and functions.
  • Detail-oriented and organized, with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  • Eagerness to learn and grow within a commercial strategy function, with a proactive approach to problem-solving.
  • Ability to meet any applicable gaming licensing, background investigation, security check, or other legal, regulatory, or contractual requirements.

Nice To Haves

  • Experience in a commercial strategy, business development, or sales operations environment.
  • Familiarity with gaming regulatory environments and compliance requirements.
  • Familiarity with Tableau or equivalent data visualization tools.
  • Exposure to MS Access, SQL, or other database tools.

Responsibilities

  • Execute go-to-market tasks for new slot products across Gaming Operations and Game Sales product lines, including integrating new slot hardware into the marketplace.
  • Manage sales support communications, including training materials and strategic direction for game placements, configurations, and territory-level action plans.
  • Oversee the order fulfillment chain to ensure accuracy, timeliness, and alignment with customer expectations, and proactively resolve fulfillment issues.
  • Act as the primary liaison between Sales and Product Development, maintaining feedback on product roadmaps, launch status, and in-field performance.
  • Identify and assess opportunities, risks, and challenges related to gaming operations product deployments, and develop practical internal solutions to support business continuity.
  • Manage product profiles and key attributes to support optimal placement targets.
  • Build and sustain cross-functional collaboration with Account Executives, product teams, and operational stakeholders to drive growth and optimization.
  • Perform other duties as assigned.
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