Commercial Services Specialist II

Cox Communications • Houston, TX

13d • Onsite

About The Position

At Manheim, a Cox Automotive company, the Commercial Services Specialist II provides operational support throughout vehicle sales. The role maintains accurate vehicle information and records, supports customers, and coordinates with internal teams to keep transactions on track from start to finish. The specialist also supports sale-day operations and follows safety procedures in a fast-paced auction environment.

The position is located at a specified Cox location and has no remote-work option. It is a day-shift role with no travel required. The hourly base pay range is $20.10–$30.10, with the possibility of additional commission or incentive compensation. Employment is contingent on clearing a pre-employment drug test; the company does not currently test for marijuana for this position. Applicants must already be authorized to work in the United States without current or future sponsorship.

Requirements

• High school diploma or GED and three years of experience in a related field; alternatively, a degree or certification beyond high school/GED in a related discipline may be considered with an appropriate combination of experience, or five years of experience in a related field.
• Previous experience in automotive, auction, fleet management, logistics, or related administrative roles.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
• Ability to work under pressure in a fast-paced auction environment.
• High level of accuracy and attention to detail.
• Must clear a pre-employment drug test.
• Must be authorized to work in the United States for any employer without current or future sponsorship.

Nice To Haves

• Bachelor’s degree in a related discipline.
• Experience using Salesforce, AS400, Workbench, and Excel.
• Previous experience as a Commercial Services Specialist.

Responsibilities

• Enter and maintain vehicle information, including VINs, condition reports, pricing, and inventory details in AS400.
• Keep physical and digital vehicle files current.
• Respond to customer inquiries, resolve issues, and ensure customer requirements are met.
• Coordinate with internal teams to verify titles, track repairs, apply charges, and prepare vehicles for in-lane and online sales.
• Review incoming vehicle data, investigate discrepancies, confirm sale eligibility, and provide inventory reporting to customers.
• Prepare run lists and sale packages, support sale-day operations, balance sales with accounting, and complete invoicing and reporting.
• Follow safety procedures and support a culture of safety excellence.

Benefits

• At least 16 hours of paid time off per month.
• Seven paid holidays per calendar year.
• Bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Potential health care insurance, including medical, dental, and vision coverage.
• Potential 401(k) retirement planning benefits.
• Potential sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED