Commercial Service Technician

Pye-Barker Fire & Safety • Williamston, SC

10d

About The Position

The Commercial Service Technician independently services and maintains security systems, including intrusion alarms, access control, CCTV, and related low-voltage systems. The technician troubleshoots and repairs systems, verifies proper operation and compliance with applicable codes, standards, and customer requirements, and supports customer satisfaction through professional communication and accurate documentation. The role includes travel to job sites and work in commercial, industrial, and construction environments.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience in the fire and life safety industry as an apprentice or technician.
• Valid driver’s license with a clean driving record, if driving is required for the role.
• Strong working knowledge of intrusion alarms, access control, CCTV, and low-voltage systems.
• Ability to work independently and complete standard service jobs without direct supervision.
• Ability to read and interpret technical documents and system drawings.
• Ability to perform physical tasks including lifting, climbing ladders, and working in varied environments.
• Ability to lift more than 50 pounds.
• Ability to stand, walk, bend, and kneel for extended periods.

Responsibilities

• Independently service, troubleshoot, repair, inspect, and maintain intrusion alarm, access control, CCTV, and related low-voltage systems.
• Diagnose system issues and complete corrective actions in a timely and professional manner.
• Test and verify system functionality and compliance with applicable codes, standards, and customer requirements.
• Perform routine inspections and preventive maintenance on security and low-voltage systems.
• Read and interpret blueprints, wiring diagrams, system layouts, and technical manuals.
• Use hand tools and testing equipment to complete service work safely and efficiently.
• Complete service documentation, inspection reports, and work orders accurately and on time.
• Communicate professionally with customers, team members, and supervisors about job progress and system status.
• Follow company safety procedures and customer site requirements.
• Travel to job sites as required.
• Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Perform other duties as assigned by management.

Benefits

• Excellent pay
• Medical, dental, and vision coverage
• Company-paid life insurance
• Company-paid short-term disability
• 401(k) with employer match
• Paid vacation and company holidays
• Training and career development
• Company vehicle, if applicable to the job
• Immediate qualification for the ALL In Ownership Plan for eligible full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED