Commercial Service Technician

Orkin LLC•Maple Grove, MN

About The Position

The Commercial Service Technician is an Orkin Pro who provides pest-management protection and service to customers along an assigned route. Orkin provides award-winning initial and ongoing training; prior pest-control experience is not required. The role includes daily route operations, scheduling, diagnosing customer issues, planning treatments, inspecting properties, and recommending solutions tailored to customer needs. Technicians meet with customers at businesses and/or homes, explain work performed, and discuss additional services. The position requires independent field work, safe use of a company vehicle and equipment, and completion of service documentation on a handheld device. Estimated compensation is $50,000 to $60,000 USD annually, with commission opportunity. A company vehicle and gas card are provided upon route assignment.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license.
  • Ability to obtain the appropriate pesticide license within the first 90 days of employment; the company pays for it.
  • Ability to work independently in the field, manage route-based assignments, and interact with customers inside businesses and/or homes.
  • Ability to meet physical job requirements and safely perform duties with or without accommodations, including ladder use within manufacturer weight limits, occasional lifting and carrying up to 50 pounds, and accessing crawl spaces, attics, confined spaces, and rooftops.
  • Ability to climb or balance and stoop, kneel, crouch, or crawl as needed.
  • Ability to wear personal protective equipment, which sometimes includes an OSHA-compliant respirator.
  • Willingness to work in different weather conditions.

Responsibilities

  • Complete initial and ongoing training to learn the skills and knowledge needed to serve customers.
  • Prioritize safety in all responsibilities.
  • Follow route and daily operating schedules within an assigned territory, arriving at customer locations safely and on time.
  • Operate a company vehicle safely and keep the vehicle and equipment clean.
  • Conduct interactions with customers and coworkers professionally and with integrity.
  • Listen to customers, understand their needs, and recommend efficient, innovative pest-management solutions.
  • Meet customers at businesses or homes to explain actions taken, confirm satisfaction, and discuss additional services.
  • Inspect the interior and exterior of customer properties.
  • Complete required service-related documentation using a provided handheld device.

Benefits

  • Company vehicle and gas card provided upon route assignment.
  • Extensive paid initial training and ongoing training.
  • Career growth and advancement opportunities.
  • Competitive pay with commission opportunity.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with company match.
  • Employee stock purchase program.
  • Paid vacation, holidays, and sick leave.
  • Employee discounts.
  • Tuition reimbursement.
  • Dependent scholarship awards.
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