Commercial Service Technician

Pye-Barker Fire & Safety•Williamston, SC

About The Position

The Security Service Technician independently services and maintains security systems, including intrusion alarms, access control, CCTV, and other low-voltage systems. The role ensures systems function properly, meet customer expectations, and comply with applicable codes and standards. Work takes place in commercial, industrial, and construction environments and includes travel to job sites as required.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of experience in the fire and life safety industry as an apprentice or technician.
  • Valid driver’s license with a clean driving record, if the role involves driving.
  • Strong working knowledge of intrusion alarms, access control, CCTV, and low-voltage systems.
  • Ability to work independently and complete standard service jobs without direct supervision.
  • Ability to read and interpret technical documents and system drawings.
  • Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
  • Ability to lift 50 or more pounds.
  • Ability to stand, walk, bend, and kneel for extended periods.

Responsibilities

  • Independently perform service, troubleshooting, repair, inspection, and maintenance of security and related low-voltage systems.
  • Diagnose system issues and complete corrective actions in a timely and professional manner.
  • Test and verify system functionality and compliance with applicable codes, standards, and customer requirements.
  • Perform routine inspections and preventive maintenance.
  • Read and interpret blueprints, wiring diagrams, system layouts, and technical manuals.
  • Use hand tools and testing equipment to complete work efficiently and safely.
  • Complete service documentation, inspection reports, and work orders accurately and on time.
  • Communicate professionally with customers, team members, and supervisors about job progress and system status.
  • Follow company safety procedures and customer site requirements.
  • Travel to job sites as required.
  • Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
  • Perform other duties as assigned by management.

Benefits

  • Excellent pay
  • Medical, dental, and vision benefits
  • Company-paid life insurance
  • Company-paid short-term disability
  • 401(k) with employer match
  • Paid vacation and company holidays
  • Training and career development
  • Company vehicle, if applicable to the job
  • Immediate qualification for the ALL In Ownership Plan for eligible full-time employees
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